This version is made for translation purposes only. In case of any difference between the Indonesian and English versions, the Indonesian will govern all differences, and the English version will be considered to have been amended and adapted to the Indonesian version.
Terms & Conditions of Vidio Premier
(hereinafter referred to as “Terms of Vidio Premier”)
Vidio Premier is a streaming service package provided by Vidio to make it easier for you to watch the exclusive content of Vidio starting from Fox Sports content, local and international sports such as football, badminton, tennis, basketball and others as well as the original series of Vidio starting from drama to action, movies and the best selected series from Indonesia, Korea, Thailand, India and other interesting entertainment. This new Streaming service is very suitable for you who like to watch 24/7 anywhere, anytime! You may access Vidio Premier via internet on your handphone, laptop or other devices.
- By using Vidio Premier service, you are considered having read, accepted and agreed to Terms of Vidio Premier as well as their changes from time to time without prior notification, therefore, you are expected to always check the Terms of Vidio Premier.
- You shall have internet access and supported devices in order to enjoy Vidio Premier service.
- By subscribing Vidio Premier, Vidio is allowed to contact you via email and e-greetings, push notifications as well as newsletters, to inform you about the latest news of Vidio Premier, survey, special offer or other promotions.
- Vidio Premier service is not intended to be used by the children under 13 years old and only intended to be used by the User who has fulfilled the User Requirements.
- The Terms of Vidio Premier may be subjected to change at any time without prior notification. By always using Vidio Premier service, you are considered having read, accepted and agreed to any changes applied by Vidio to the Terms of Vidio Premier and its services.
Vidio Premier Package*
We provide Vidio Premier package, at the price as determined by Vidio at the time of purchase, that you can choose according to your desire:
AVOD contents, Local Sport, News, and Entertainment Livestreaming
Any and all contents available on Vidio platform including AVOD contents, Local Sport, News, and Entertainment Livestreaming
This package only applies to Fox Sport 1, Fox Sport 2, Fox Sport 3 and AVOD content. However, this does not apply to Entertainment Livestreaming and Local Sport.
*Vidio Premier package and the contents therein may be subjected to change at any time, at Vidio's sole discretion, without prior notification.
** Available for bundling package only, which can be obtained/purchased through partner companies that have collaborated with Vidio (including but not limited to telecommunications companies, etc.).
The benefits of subscribing to Vidio Premier are:
1. Enjoy the content presented in 1080 HD quality (only FOX Sport content is presented in HD 720 quality);
2. Enjoy the featured live content and videos;
3. Enjoy the content with different user experience without time limit.
Payment Method of Vidio Premier
For the type of payment, we provide 5 options, i.e.:
- DANA, through DANA’s payment gateway application, that you can download on the Play Store and Apps Store;
- Transfer, you may make payment via bank transfer;
- Credit card, for payment via credit card, an automatic renewal will be carried out when the subscription package period will expire. You may stop the automatic subscription package by viewing your subscription details and selecting unsubscribe from the newest version of Vidio application (minimum 4.24);
- Phone credit, you may make payment via phone credit with the operator provider available in Vidio’s service; and
- In App Purchase, for Android device users, you may directly pay by one click via Google in App Purchase while Apple device users may make payment via Apple in App Purchase. The renewal will be made automatically when the subscription package period will expire. You may stop from automatic subscription package by viewing your subscription details and selecting unsubscribe from Google in App Purchase or Apple in App Purchase.
Video Premier Devices
You may watch Vidio Premier service on the following devices:
1. Vidio application;
3. Mobile Browser (special exceptions for Fox Sports content, with respect to HDCP protection or High-bandwidth Digital Content Protection); and
4. Other devices approved by Vidio from time to time.
Specifically for some streaming services that use Digital rights management (DRM) protection below, can only be watched with DRM-compatible devices:
1. Sports International: Champions League, BeIN Channels, NBA TV;
2. International Video: Hollywood, Korean, India and others;
3. Original Series; and
4. Fox Sports.
For Fox Sports content, we have installed HDCP (High-bandwidth Digital Content Protection) protection to protect the content while it is connected to the device screen. Only devices, device cables and device screens with HDCP Version 1.4 protection minimum can be used. Furthermore, we also added safeguards to prevent a modified (jailbreak / rooted) device from being able to play Fox Sports content.
To enjoy contents mentioned above and get the benefits listed previously, your device must have particular specifications and always make sure you have the latest version update:
● Android R29
● iOS R35
● Windows 7 above
● Mac OS 10.10 above
HTML 5 Browser
- Chrome (35+) above
- Firefox (47+) above
- Microsoft Edge
- Opera (31+) above
- Safari (8+) above for Mac OS
- Safari (11.2+) above for IOS
- For IOS, you may only make purchases on web of Vidio.com.
Claim, Replacement and Cancellation of Package Purchases
Vidio does not make replacement or refund of money for the purchase of Vidio Premier package. Vidio Premier package you purchase cannot be canceled unilaterally by the user/you. The claim for replacement of package purchase can only be made based on Vidio's approval, and replaced with the same package according to the duration of purchase (month or year) as well as according to the existing package in Vidio Premier. Vidio shall be entitled to cancel and/or deactivate the user package if there is an act that is not in accordance with the prevailing Terms and Conditions and/or there is indication of fraud/violation harming Vidio, without any compensation.
Vidio may change or renew the Service and the subscription fee of Vidio Premier package from time to time, but, the change of Service and subscription package fee will be applied by Vidio in the next billing cycle. If you disagree with the change, you may cancel your subscription.
Premier Video Content Service
Vidio Premier content service shall become the full right for Vidio in presenting, loading, arranging, deleting, as well as promoting in a package or outside the package. The presentation of content in Vidio Premier package is Vidio's full right in presenting, loading, arranging, deleting, or not representing any content in the package service.
You may enjoy Vidio's content in the country where you create your account, but in relation to license, Vidio may also apply geo-blocking to Vidio Premier service thereby the access is limited to certain geographic location.
The content available to watch will be different depending on the subscription package you choose.
The display quality of Vidio Premier content may be different in every device and can be affected by several factors, such as your location, your internet connection speed and the capability of device used.
Vidio is the holder of the broadcasting right and license for the distribution of contents available in Vidio Premier package. You are not allowed to own, distribute, redistribute the contents contained in Vidio Premier without prior written consent of Vidio. Vidio shall be entitled to impose any acts and carry out the legal proceedings in accordance with the law regulations in Indonesian territory against the users who is:
- Downloading Vidio Premier content illegally;
- Duplicating Vidio Premier content in any way;
- Redistributing Vidio Premier content in any way; and
- Committing other cheating that may harm Vidio whether directly or indirectly.
Guarantee and Obligation Limitation.
Vidio Premier services are provided "as is" and without any guarantees or terms. Vidio makes no representation or warranty in any terms that our services will always be uninterrupted or free from mistake. The Users release Vidio from all claims for any losses arising, whether directly or indirectly. As far as permitted by the law, if applicable, total obligations of Vidio and its affiliates, to anyone filing claim, for any and all claims, will not exceed the payment made by the User to Vidio during the membership term.
These Terms of Vidio Premier form an integral and inseparable part of VIDIO’s User Regulation.
Latest update as per March 8, 2021.